Mo Fashion

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Refund and Returns Policy

At www.themofashion.com, we strive to provide a pleasant shopping experience. That’s why we offer a simple 7-Day Return FOR Exchange service for all purchases. Below are the steps for processing a return for exchange. The policies start from the date you receive the product until you report the issue to us. Check if your items are covered by our 7-Day Return For Exchange Policy.


Reasons Covered by Our 7-Day Full Coverage Return for Exchange Policy:

• -We sent the wrong item(s), or the poor/defective (e.g., paint chipping, crystals falling off). We will only exchange the item(s) for the same product or items of equal or lesser value.


Return Service Procedure:

1. Contact our service team with clear photos of any items with quality issues.

2. Follow the instructions provided by our customer service team.

3. We will process returns within 2 business days of receiving your item(s).


Return Address:

Please contact our customer service to get the return address.


Note:

1. Before returning any items, please reach out to our customer service email to discuss your return needs. We will do our best to find a better solution than a return or exchange.

2. Do not send returns to the address on your package, as it is not our return address and may delay processing.


Returned items must be new, unused, and unworn, kept in the original condition you received them. Contact our customer service for return authorization and instructions.

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